Award: Human Resources \ HR Management Champion

As Head of Human Resources for her organization, Pauline has been at the helm of scaling teams, transforming people processes and introducing new policies and initiatives to meet growing business demands. Her solution-oriented, data-driven, yet personalized approach has helped her agency transition from a ‘start-up’ mindset to that of a mid-size organization. Pauline has been instrumental in lowering attrition, enhancing people and cost efficiencies and championing Diversity, Equity and Inclusion (DE&I) initiatives for her agency. She relentlessly focuses on empowering her colleagues through learning/upskilling opportunities that help them advance their careers and elevate workplace satisfaction.