Mikaela Liang architected the group’s digital transformation to achieve business certainty in a volatile age. Her journey began through Early Adoption and a “First in the Trenches” approach, scaling AI frameworks to bridge technical complexity with tangible ROI. This hands-on credibility allowed her to institutionalize the AI Transformation Pyramid, moving the agency beyond fragmented experiments to drive disruptive growth with surgical commercial precision.
From this strategic foundation, she transformed the organizational layer by synchronizing a cross-functional AI Committee guided by the “Grow As One” philosophy to ignite true Agility. This deep structural redesign extracted a 12% efficiency dividend, which Mikaela strategically re-invested in proprietary Data & Tech to fuel a self-sustaining innovation engine. The result was an explosive +80.4% surge in digital revenue of the business she led and a 100% pitch win rate, propelling Publicis as China’s #1 fastest-growing agency and defining the next era of business-led digital leadership.